Frequently Asked Questions
Find quick answers to the most common questions about scrapping your vehicle with us.
Getting a Quote
How do I get a quote for my vehicle?
Simply fill in our online quote form with your vehicle registration, postcode, and contact details. We’ll provide a fast, no-obligation valuation based on your vehicle’s condition and current market value.
Can I scrap a damaged or non-running vehicle?
Yes, absolutely. We buy vehicles in all conditions non-runners, accident-damaged, MOT failures, and end-of-life vehicles are all welcome.
Is the quote I receive guaranteed?
Our quotes are based on the information you provide. As long as the vehicle matches the description given, the quoted amount is what you’ll receive.
Collection & Pickup
Is collection free?
Yes, collection is completely free of charge, no matter where you are in the UK.
How quickly can you collect my vehicle?
In most cases, we can arrange collection within 24 to 48 hours of you accepting your quote. We’ll work around your schedule to find a time that suits you.
Do I need to be present for collection?
Ideally, yes. We’ll need to verify identity and complete the handover. However, we can discuss alternative arrangements if needed.
Documents & ID
What ID do I need?
You’ll typically need photo ID (driving licence or passport) and proof of address. This helps us verify ownership and complete the process securely.
Do I need a V5C/logbook?
Having the V5C makes the process smoother, but if you’ve lost it, we can still proceed and guide you through the necessary alternative steps.
Payment
How will I be paid?
Payment is typically arranged via secure bank transfer, either on the day of collection or shortly after. We’ll confirm payment details with you beforehand.
Are there any hidden fees or deductions?
No. The price we quote is the price you receive. There are no admin fees, deductions, or hidden charges.
Recycling & Compliance
What happens to my vehicle after collection?
Your vehicle enters an approved recycling process starting with depollution, followed by dismantling, parts salvage, and material recovery. Everything is handled responsibly.
Do you operate nationwide?
Yes, we provide vehicle collection services across England, Scotland, Wales, and Northern Ireland through our dependable collection network.
Can I contact you before booking?
Of course. You can reach us by phone, email, or WhatsApp if you have any questions before committing. Our team is happy to help.
Still Have Questions?
Our team is ready to help with any queries about scrapping your vehicle.